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Reception, managers

One diary for every service you sell

Grooming, boarding, daycare and the vet room book into the same calendar, and the software refuses to put anyone in two places at once.

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Appointment scheduling
Appointment scheduling in Fretso

What it does

Appointment scheduling

  • 01

    One diary, every service

    A groom and a nail trim on the same visit is one booking, not two.

  • 02

    Conflicts refused, not flagged

    The database will not store two overlapping bookings for the same person. Two receptionists on two screens cannot beat it.

  • 03

    Only offers times that exist

    Slots come from your opening hours, your closures and who is actually rostered on.

  • 04

    Check-in opens the job

    The grooming ticket or the boarding stay opens itself, priced, with the services already on it.

  • 05

    Every Tuesday, sorted

    Weekly, fortnightly or monthly repeats, with one occurrence movable without touching the rest.

  • 06

    Reminders that cut no-shows

    A confirmation with a real calendar invite, and a nudge the day before — in your words, inside hours you set.

Part of

AppointmentsOne diary for grooming, boarding, daycare and the vet room, with reminders that go out on their own and a calendar invite the customer can actually add.

FAQ

Appointment scheduling questions

Still stuck? Talk to us
Can customers book themselves?
Yes. Switch on the customer portal and you get a link to share — they pick a time that is genuinely free and give four details. It arrives as a request rather than landing in your diary, so nothing is booked without you accepting it.
Does it stop double-booking?
Yes, for staff and for kennel runs, and it is refused rather than flagged.
Will the reminder wake somebody at 6am?
No. You set the earliest and latest hour, and anything that would land outside waits.

Other features

Next step

Come and see it on your own shop

Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.

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