Fretso in Singapore
One system for Singapore pet businesses
Retail, grooming, boarding and the vet room on one pet file, billing in SGD with GST applied correctly per line.
GST in Singapore
Singapore GST at 9%, with IRAS-compliant tax invoices in SGD.
- 9% GST applied per line
- GST registration number on tax invoices
- Simplified tax invoices for lower-value sales
- Zero-rated and exempt supplies distinguished
- SGD base currency
Rates and thresholds change. Confirm the current position with your accountant before you file.
Taking payment
- Stripe
- Cards
- PayNow via gateway
- Prepaid wallet
Currency
S$ · SGD
Support hours overlap
SGT (UTC+8)
Local context
How the trade tends to work in Singapore
Singapore operators are typically single-site but premium, with high expectations of the customer-facing experience. The pet parent portal and clean digital vaccination records carry more weight than raw operational scale.
What you get
Every part of the operation, on one pet file
- 01Retail & POSA till built for a pet shop counter. Scan, sell, take any payment, and watch stock drop as you go. Tax handled, drawer counted, day closed.
- 02Grooming & SpaGrooming tickets that carry the coat notes, the photos and the price. Rebook a regular in seconds and let commission add itself up.
- 03Boarding & DaycareRuns booked properly, occupancy you can see, and a check-in that catches lapsed vaccinations before the dog is through the door.
- 04VeterinaryStructured consult notes, scripts that dispense off the pharmacy shelf, vaccination protocols that set their own next-due dates, and labs on the file.
- 05Appointments & Front DeskOne diary for grooming, vet, boarding and daycare, with a board that shows the whole day and a system that refuses to double-book anyone.
- 06Billing & PaymentsCorrect invoices, a list of who owes you what, prepaid balances, and online payment through Razorpay or Stripe that posts itself.
- 07Pet Parent PortalA phone page where your customers see their pets, the vaccination card, their bills and their history, and can book, re-order and pay without ringing you.
- 08Engagement & CRMEnquiries that turn into customers, and automatic recalls for jabs, grooms and expiring packages over WhatsApp, SMS or email.
Also available in
Next step
See Fretso on a Singapore pet business
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.