Fretso in Singapore
One system for Singapore pet businesses
Retail, grooming, boarding and the vet room on one pet file, billing in SGD with GST applied correctly per line.
GST in Singapore
Singapore GST at 9%, with IRAS-compliant tax invoices in SGD.
- 9% GST applied per line
- Your GST registration number on every invoice
- Zero-rated and exempt supplies distinguished on the same document
- Gapless sequential numbering, with credit notes for corrections
- SGD base currency
Rates and thresholds change. Confirm the current position with your accountant before you file.
Taking payment
- PayPal
- Cards
- PayNow via gateway
Currency
S$ · SGD
Support hours overlap
SGT (UTC+8)
Local context
How the trade tends to work in Singapore
Singapore operators are typically single-site but premium, with high expectations of the customer-facing experience. Clean digital vaccination records and reminders that actually arrive carry more weight than raw operational scale.
What you get
Every part of the operation, on one pet file
- 01Look upOne search box that takes a pet's name, the owner's name, a phone number, a microchip or any reference — and puts that animal's whole history on one screen.
- 02AppointmentsOne diary for grooming, boarding, daycare and the vet room, with reminders that go out on their own and a calendar invite the customer can actually add.
- 03GroomingA board of who is in, who is on the table and who is ready, with prices that already know the breed, photos on the file, and commission that adds itself up.
- 04Boarding & daycareEvery stay against a real kennel, an occupancy board that cannot lie, a daily care log the owner would be glad to read, and the extras billed instead of forgotten.
- 05Clinical recordsConsultations, vaccinations and prescriptions on the same pet file the groomer and the kennel read, with boosters that work out their own next-due date.
- 06InvoicesInvoices raised from the work you already recorded, with proper numbering, part payments, void with a reason, and credit notes when you need them.
- 07Online bookingA page you send customers to, where they pick a free time and give four details. It arrives as a request; you accept it and it becomes a real booking with the customer and pet already created.
- 08Emails & remindersEvery message the business sends, in your words, with a switch for each one and hours you choose — booking confirmations, reminders, ready-for-collection, boosters, invoices and receipts.
Also available in
Next step
See Fretso on a Singapore pet business
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.