Guides
How to run the business, not just the software
Written for owners and managers. Pricing, staffing, policy and the operational things nobody teaches you when you open a pet business.
- 01
Getting a pet business off spreadsheets without losing a month
What to migrate, what to deliberately abandon, and the order that keeps you trading while you switch.
Owners switching systems
9 August 2026 · 9 min read
- 02
How to pay groomers: commission models that don't cause arguments
Three pay models, what each one does to behaviour, and the record-keeping that ends the month-end argument.
Salon owners
6 August 2026 · 7 min read
- 03
A vaccination policy for boarding kennels, and how to actually enforce it
The policy is the easy part. Enforcing it at 7am on a Friday when the owner is late for a flight is the hard part.
Boarding kennels, daycares, pet resorts
1 August 2026 · 8 min read
- 04
What to charge for dog boarding: a method, not a guess
Work out your cost per run per night, then price up from it. Includes the peak-season pricing most kennels leave on the table.
Boarding kennel and daycare owners
22 July 2026 · 8 min read
- 05
Fretso for Indian pet businesses: what it does, feature by feature
Every module, what it does, and who in your business would actually use it.
Owners evaluating software
10 September 2025 · 11 min read
- 06
Vaccination records and recalls: the revenue most pet businesses ignore
The vaccination due-date list is the most valuable marketing asset a pet business owns, and almost nobody uses it.
Clinics, kennels and multi-service businesses
20 August 2025 · 8 min read
- 07
GST rate on pet food in India: dog food, cat food and treats
The rate, the heading that decides it, and why raw grain and prepared feed are not the same thing.
Indian pet retailers and distributors
2 July 2025 · 7 min read
- 08
HSN codes for pet products: a reference table for Indian retailers
Every HSN code a pet shop actually needs, in one table, with the classifications people get wrong.
Indian pet retailers
11 June 2025 · 9 min read
- 09
The hidden cost of no-shows in grooming salons and vet clinics
Put a number on the empty slot, then fix it with deposits, reminder timing and a rebooking habit.
Salon owners, clinic managers
6 May 2025 · 8 min read
- 10
What manual stock control really costs a pet shop
Five ways manual stock leaks money, how to size each for your own shop, and the order to fix them in.
Pet shop and retail owners
15 April 2025 · 9 min read
- 11
GST billing for pet shops in India: the complete guide
HSN codes, invoice format, registration thresholds, filing dates, composition scheme and input tax credit, for pet shops, salons and clinics.
Indian pet retailers, salons and clinics
18 March 2025 · 14 min read
Next step
Come and see it on your own shop
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.