The questions we actually get asked

It runs the working day of a pet business off one system: bookings, the grooming board, the kennels, clinical records, invoices, reminders, staff rotas and your numbers. The point is that they all share the same customer and the same pet, so nothing gets typed twice and nothing gets lost between systems.

Grooming salons, boarding kennels, daycares, vet clinics, and the places that do several of those at once. One chair or twenty runs — you use the parts you need and ignore the rest.

No, on purpose. You already have a card machine and a UPI code, and another one wouldn't help. What you don't have is a record tying what you did to that animal to what you charged for it — so Fretso does invoices, payments against them, part payments, voids and credit notes, and leaves taking the money to the machine that already does it well.

Not today. Prescriptions are recorded against the consultation, but there's no shelf count and no dispensing. If your business lives or dies on stock control, say so on the demo and we'll tell you honestly whether to wait.

They can book. Switch on the customer portal and you get a link for your Instagram bio or Google listing; they pick a free time and give four details, and it arrives as a request for you to accept. What they still cannot do is log in and browse their own history — there is no account and no app, and we would rather say that than sell you one.

You type whatever they said into one box. Their name, the pet's name, the number they're calling from, a microchip, a booking reference. It works out which of those it is, finds them, and puts the whole history on one screen. A local ten-digit number still finds a contact you saved years ago with a +91 and spaces in it.

Set the protocol once per species. Record a jab and the next-due date works itself out. Who's coming due shows on your dashboard, and a reminder can go out on its own — in your words, only within the hours you set. That's the bit that pays for the software.

It reads the boosters against your protocol at check-in and tells you at the door, before the dog is in with twenty others. It also refuses outright to put two dogs in the same run on the same night. Those are the two mistakes that cost real money, so they're handled in the software rather than left to whoever is on the desk.

Set the rule once, by role or by person. When the work is invoiced the commission lands in that person's ledger, based on what was actually charged after any discount you gave at the counter. Void the invoice and it reverses. Payday becomes a report instead of an argument.

Their own day. A groomer sees today's dogs, their shifts, their leave and their own commission. Not your takings and not anyone else's pay. That isn't a hidden button — the money never reaches their browser at all.

It was built phone-first, not shrunk down. Photos come straight from the camera and are compressed on the device before they upload, which matters on salon wifi. Tables become cards. Every button is big enough to hit while you're holding a lead.

Yes — up to three on one login, and you switch between them from the account menu. They stay properly separate: their own customers, their own staff, their own bill. What is not here is branches of one business sharing customers and rolling up into one report. That is on the list, and we will not invoice you for it as though it were here.

Yes, and not by convention. Every table carries the business it belongs to and the database itself refuses to hand one business's rows to another, on every single query, whatever the app asks for. There's also a log of who opened which pet record, which only owners and admins can read and nobody can edit.

Three plans, priced per business, on the pricing page — no quote and no call needed to find out. A one-chair salon and a boarding resort shouldn't pay the same, so the plans differ by how many service lines you run and how many people need a login. Three days free when you sign up, with no card taken.

Yes. Invoices export to CSV from the app itself, a row per line, with the customer and tax details as they stood on the day — which is the file an accountant actually asks for. Ask us and we will export the rest for you. And if you close the business, nothing is deleted for thirty days, so leaving is never a decision you make in one click and regret.

Most single-site businesses are live within a week, and most of that is you deciding on services and prices. There's a checklist on your dashboard from the first login that tells you what's left to set up, and it disappears as you do it.