Fretso in UAE
One system for UAE pet businesses
Retail, grooming, boarding and the vet room on one pet file, billing in AED with VAT applied correctly per line.
VAT in UAE
UAE VAT at the standard 5% rate, with TRN on the invoice and the layout the FTA expects.
- Standard 5% VAT applied per line
- Tax Registration Number printed on every tax invoice
- Simplified tax invoices for lower-value retail sales
- AED as base currency with amounts stated in AED on the invoice
- Records retained for audit in line with FTA requirements
Rates and thresholds change. Confirm the current position with your accountant before you file.
Taking payment
- Stripe
- Cards
- Cash
- Prepaid wallet
Currency
AED · AED
Support hours overlap
GST (UTC+4)
Local context
How the trade tends to work in UAE
Dubai and Abu Dhabi have a dense, premium pet market: grooming salons attached to retail, veterinary clinics with boarding, and a customer base that expects to book from a phone and pay online. The customer portal tends to matter more here than the till does.
What you get
Every part of the operation, on one pet file
- 01Retail & POSA till built for a pet shop counter. Scan, sell, take any payment, and watch stock drop as you go. Tax handled, drawer counted, day closed.
- 02Grooming & SpaGrooming tickets that carry the coat notes, the photos and the price. Rebook a regular in seconds and let commission add itself up.
- 03Boarding & DaycareRuns booked properly, occupancy you can see, and a check-in that catches lapsed vaccinations before the dog is through the door.
- 04VeterinaryStructured consult notes, scripts that dispense off the pharmacy shelf, vaccination protocols that set their own next-due dates, and labs on the file.
- 05Appointments & Front DeskOne diary for grooming, vet, boarding and daycare, with a board that shows the whole day and a system that refuses to double-book anyone.
- 06Billing & PaymentsCorrect invoices, a list of who owes you what, prepaid balances, and online payment through Razorpay or Stripe that posts itself.
- 07Pet Parent PortalA phone page where your customers see their pets, the vaccination card, their bills and their history, and can book, re-order and pay without ringing you.
- 08Engagement & CRMEnquiries that turn into customers, and automatic recalls for jabs, grooms and expiring packages over WhatsApp, SMS or email.
Also available in
Next step
See Fretso on a UAE pet business
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.