Fretso in UAE
One system for UAE pet businesses
Retail, grooming, boarding and the vet room on one pet file, billing in AED with VAT applied correctly per line.
VAT in UAE
UAE VAT at the standard 5% rate, with TRN on the invoice and the layout the FTA expects.
- 5% VAT applied per line, with zero-rated and exempt lines on the same document
- Your Tax Registration Number printed on every invoice
- Gapless sequential numbering, with credit notes for corrections
- AED as base currency, with amounts stated in AED on the invoice
Rates and thresholds change. Confirm the current position with your accountant before you file.
Taking payment
- PayPal
- Cards
- Cash
Currency
AED · AED
Support hours overlap
GST (UTC+4)
Local context
How the trade tends to work in UAE
Dubai and Abu Dhabi have a dense, premium pet market: grooming salons attached to retail, veterinary clinics with boarding, and a customer base that expects a fast, professional experience. Clean records and reminders that arrive on time carry the weight here.
What you get
Every part of the operation, on one pet file
- 01Look upOne search box that takes a pet's name, the owner's name, a phone number, a microchip or any reference — and puts that animal's whole history on one screen.
- 02AppointmentsOne diary for grooming, boarding, daycare and the vet room, with reminders that go out on their own and a calendar invite the customer can actually add.
- 03GroomingA board of who is in, who is on the table and who is ready, with prices that already know the breed, photos on the file, and commission that adds itself up.
- 04Boarding & daycareEvery stay against a real kennel, an occupancy board that cannot lie, a daily care log the owner would be glad to read, and the extras billed instead of forgotten.
- 05Clinical recordsConsultations, vaccinations and prescriptions on the same pet file the groomer and the kennel read, with boosters that work out their own next-due date.
- 06InvoicesInvoices raised from the work you already recorded, with proper numbering, part payments, void with a reason, and credit notes when you need them.
- 07Online bookingA page you send customers to, where they pick a free time and give four details. It arrives as a request; you accept it and it becomes a real booking with the customer and pet already created.
- 08Emails & remindersEvery message the business sends, in your words, with a switch for each one and hours you choose — booking confirmations, reminders, ready-for-collection, boosters, invoices and receipts.
Also available in
Next step
See Fretso on a UAE pet business
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.