Fretso in United Kingdom
One system for UK pet businesses
Retail, grooming, boarding and the vet room on one pet file, billing in GBP with VAT applied correctly per line.
VAT in United Kingdom
UK VAT at 20% standard rate, with Making Tax Digital-ready records and VAT number on invoices.
- 20% standard rate applied per line, with reduced and zero rates where they apply
- VAT registration number on every VAT invoice
- Digital records suitable for Making Tax Digital submission
- VAT registration threshold handling
- GBP base currency
Rates and thresholds change. Confirm the current position with your accountant before you file.
Taking payment
- Stripe
- Cards
- Cash
- Prepaid wallet
Currency
£ · GBP
Support hours overlap
GMT/BST
Local context
How the trade tends to work in United Kingdom
UK boarding is licensed under local authority animal activity licensing, and inspectors ask for records. Timestamped daily care logs and a vaccination gate that is enforced by the software rather than by staff memory are the parts that matter at inspection.

What you get
Every part of the operation, on one pet file
- 01Retail & POSA till built for a pet shop counter. Scan, sell, take any payment, and watch stock drop as you go. Tax handled, drawer counted, day closed.
- 02Grooming & SpaGrooming tickets that carry the coat notes, the photos and the price. Rebook a regular in seconds and let commission add itself up.
- 03Boarding & DaycareRuns booked properly, occupancy you can see, and a check-in that catches lapsed vaccinations before the dog is through the door.
- 04VeterinaryStructured consult notes, scripts that dispense off the pharmacy shelf, vaccination protocols that set their own next-due dates, and labs on the file.
- 05Appointments & Front DeskOne diary for grooming, vet, boarding and daycare, with a board that shows the whole day and a system that refuses to double-book anyone.
- 06Billing & PaymentsCorrect invoices, a list of who owes you what, prepaid balances, and online payment through Razorpay or Stripe that posts itself.
- 07Pet Parent PortalA phone page where your customers see their pets, the vaccination card, their bills and their history, and can book, re-order and pay without ringing you.
- 08Engagement & CRMEnquiries that turn into customers, and automatic recalls for jabs, grooms and expiring packages over WhatsApp, SMS or email.
Next step
See Fretso on a UK pet business
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.