Fretso in India
One system for Indian pet businesses
Retail, grooming, boarding and the vet room on one pet file, billing in INR with GST applied correctly per line.
GST in India
GST applied per line with HSN and SAC codes, the CGST/SGST or IGST split worked out from the place of supply, and exempt lines beside taxed ones on one bill.
- HSN and SAC codes per line, set once per kind of thing you bill
- CGST and SGST within your state, IGST across a state line, decided from the place of supply
- Place of supply printed on the invoice, frozen at issue
- A rate-wise tax summary when one bill carries several rates
- Veterinary consultation billed exempt while a dispensed medicine is taxed, on the same bill
- Your GSTIN printed on every invoice, snapshotted so a reprint never changes
- Gapless sequential invoice numbering, with credit notes for corrections
- INR base currency, billed through Razorpay
Rates and thresholds change. Confirm the current position with your accountant before you file.
Taking payment
- Razorpay
- UPI
- Cards
- Cash
Currency
₹ · INR
Support hours overlap
IST (UTC+5:30)
Local context
How the trade tends to work in India
Most Indian pet businesses run several things at once: a shop that also grooms, a clinic with a counter, a boarding facility that sells food. That mix is exactly where a single pet record earns its keep, and it is why per-line tax treatment matters more here than almost anywhere.

What you get
Every part of the operation, on one pet file
- 01Look upOne search box that takes a pet's name, the owner's name, a phone number, a microchip or any reference — and puts that animal's whole history on one screen.
- 02AppointmentsOne diary for grooming, boarding, daycare and the vet room, with reminders that go out on their own and a calendar invite the customer can actually add.
- 03GroomingA board of who is in, who is on the table and who is ready, with prices that already know the breed, photos on the file, and commission that adds itself up.
- 04Boarding & daycareEvery stay against a real kennel, an occupancy board that cannot lie, a daily care log the owner would be glad to read, and the extras billed instead of forgotten.
- 05Clinical recordsConsultations, vaccinations and prescriptions on the same pet file the groomer and the kennel read, with boosters that work out their own next-due date.
- 06InvoicesInvoices raised from the work you already recorded, with proper numbering, part payments, void with a reason, and credit notes when you need them.
- 07Online bookingA page you send customers to, where they pick a free time and give four details. It arrives as a request; you accept it and it becomes a real booking with the customer and pet already created.
- 08Emails & remindersEvery message the business sends, in your words, with a switch for each one and hours you choose — booking confirmations, reminders, ready-for-collection, boosters, invoices and receipts.
Also available in
Next step
See Fretso on a Indian pet business
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.