Resorts doing grooming, boarding, retail and vet
Four businesses on one site, one pet file
A dog can be groomed, boarded, seen by the vet and sent home with a bag of food, on one visit and one bill. That only works if everything writes to the same record.
- Service lines
- Four, one record
- Bills
- One, per visit
- Reporting
- Split by module
The problems
What this actually fixes
Not a feature list. The things that go wrong on a normal week.
- 01
Four systems that do not agree
One customer, one pet, one calendar, one ledger. Nothing gets typed twice.
- 02
The customer gets four separate bills
Every service line bills to the same invoice, with the right tax treatment per line.
- 03
Nobody knows which service line actually makes money
Revenue split by module, so you can see retail against grooming against boarding against the vet room.
- 04
Staff need access to some parts and not others
Seven roles, pre-configured, so each team sees their own screens.
On screen
This is the actual software
- 01One booking covers groom, board and consult
- 02Check in once, and every ticket opens
- 03Each team works its own screen
- 04Retail added at the counter on collection
- 05One invoice, correct tax per line
- 06Revenue attributed to the right service line
A day, in order
What you switch on
The modules behind it
Appointments & Front Desk
One diary for grooming, vet, boarding and daycare, with a board that shows the whole day and a system that refuses to double-book anyone.
Grooming & Spa
Grooming tickets that carry the coat notes, the photos and the price. Rebook a regular in seconds and let commission add itself up.
Boarding & Daycare
Runs booked properly, occupancy you can see, and a check-in that catches lapsed vaccinations before the dog is through the door.
Veterinary
Structured consult notes, scripts that dispense off the pharmacy shelf, vaccination protocols that set their own next-due dates, and labs on the file.
Retail & POS
A till built for a pet shop counter. Scan, sell, take any payment, and watch stock drop as you go. Tax handled, drawer counted, day closed.
Reports & Multi-branch
Run several branches from one login, with takings by branch, revenue split by service line, no-show rates, stock alerts and the vaccinations-due list.
Can one visit include grooming, boarding and a consult?
Can I see which service line is most profitable?
Next step
Come and see it on your own shop
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.