Appointments
Appointments & Front Desk
One diary for grooming, vet, boarding and daycare, with a board that shows the whole day and a system that refuses to double-book anyone.
Used daily by · Reception, managers
What Appointments does
Everything books into one diary. So when someone rings on a Thursday asking about Saturday, your desk answers in five seconds instead of checking three places and calling them back. The front desk board is the screen that stays open all day: who's coming, who's arrived, who's on the table, who's waiting to pay.
A real screen from Fretso Pet ERP
Capabilities
Inside Appointments
01
The board
Today, top to bottom. Expected, arrived, in service, ready for collection, paid. Anyone can walk up to the desk and know where things stand.
02
One diary, every service
Grooming, vet, boarding and daycare on the same timeline. One place to look, one place to book.
03
It won’t let you double-book
Not the groomer, not the vet, not the run. The check is in the software, so it holds at 8am on a Saturday when nobody's paying attention.
04
Check-in opens the right job
Check a dog in and the grooming ticket, the consult or the boarding stay opens itself. Nothing gets typed twice.
05
Walk-ins without wrecking the day
See the real gap before you promise it, instead of squeezing someone in and running an hour late by noon.
06
Reminders that cut no-shows
WhatsApp, SMS or email, on your rules. The empty slot you don't have is the cheapest revenue in the business.
The flow
How a day runs in Appointments
- 01
Take the booking by phone, at the desk, or let them book themselves
- 02
System checks the person, the room and the run are free
- 03
Reminder goes out before the day
- 04
Check them in from the board
- 05
The right ticket opens for the right team
- 06
Bill it from the same record
Works with
Retail & POS
A till built for a pet shop counter. Scan, sell, take any payment, and watch stock drop as you go. Tax handled, drawer counted, day closed.
Grooming & Spa
Grooming tickets that carry the coat notes, the photos and the price. Rebook a regular in seconds and let commission add itself up.
Boarding & Daycare
Runs booked properly, occupancy you can see, and a check-in that catches lapsed vaccinations before the dog is through the door.
Next step
Want to see Appointments on your own workflow?
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.