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Everyone

One file per pet, not four

Grooming, boarding, clinical and billing on the same record, so the groomer knows about the skin condition and the kennel knows about the twice-daily meds.

See it working
Pet records
Pet records in Fretso

What it does

Pet records

  • 01

    One history, every service

    Every groom, stay, consultation, jab, prescription and invoice in one timeline, newest first.

  • 02

    The warnings first

    Allergies and handling notes above everything else. Nobody should have to open a tab to find out a dog bites.

  • 03

    Right now

    Whether the pet is in your kennels, on the groom board, or booked in later today.

  • 04

    How he likes to be handled

    Blade and style, feeding, medication, what frightens him — carried between visits, on the pet rather than a past ticket.

  • 05

    A code to quote

    Every pet gets one — PET-2026-0001 — alongside the microchip, so a customer can be asked for something short.

  • 06

    Who read it

    Opening a record is logged: who, when, and what they searched for. Owners and admins can read that log; nobody can edit it.

FAQ

Pet records questions

Can a pet have more than one owner?
Yes, with one marked primary — the household where two people share a dog is the normal case, not the exception.
Do staff see everything on the file?
They see the pet. Business-wide money is kept to owners, admins and managers, and never reaches anyone else’s browser.
Is there a customer login?
Not yet. Owners get emails; there is no portal or app, and we will not sell you one until there is.

Next step

Come and see it on your own shop

Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.

CallBook a free demo