Pet Parent Portal
Pet Parent Portal
A phone page where your customers see their pets, the vaccination card, their bills and their history, and can book, re-order and pay without ringing you.
Used daily by · Your customers
What Pet Parent Portal does
This is the part your customers touch. It opens in a phone browser, so there's nothing to install. It exists to kill the four calls your desk takes every day: when's the next jab due, can I get in on Saturday, can I get the same food as last time, and what do I owe you.
A real screen from Fretso Pet ERP
Capabilities
Inside Pet Parent Portal
01
Their pets
Every animal, with the history you both know is accurate because it came off your system.
02
The vaccination card
What's been given, what's due next. The thing groomers, boarding kennels and travel desks keep asking them for.
03
They book themselves
Into your real availability, so the diary stays honest. Saturday morning bookings while you sleep.
04
Re-ordering
The same food, two taps, from their order history. Repeat retail revenue with nobody serving.
05
Bills and paying
See it, pay it, done. Ends the “can you resend the invoice” conversation for good.
06
Nothing to install
A web page on their phone. Nothing to download, nothing to update, nothing to delete when their storage fills up.
The flow
How a day runs in Pet Parent Portal
- 01
They open the link on their phone
- 02
Pets, history and the vaccination card are there
- 03
They book into your real availability
- 04
They re-order the usual food
- 05
They pay what’s outstanding
Guides on this
Vaccination records and recalls: the revenue most pet businesses ignore
The vaccination due-date list is the most valuable marketing asset a pet business owns, and almost nobody uses it.
Clinics, kennels and multi-service businesses · 8 min read
The hidden cost of no-shows in grooming salons and vet clinics
Put a number on the empty slot, then fix it with deposits, reminder timing and a rebooking habit.
Salon owners, clinic managers · 8 min read
Works with
Retail & POS
A till built for a pet shop counter. Scan, sell, take any payment, and watch stock drop as you go. Tax handled, drawer counted, day closed.
Grooming & Spa
Grooming tickets that carry the coat notes, the photos and the price. Rebook a regular in seconds and let commission add itself up.
Boarding & Daycare
Runs booked properly, occupancy you can see, and a check-in that catches lapsed vaccinations before the dog is through the door.
Next step
Want to see Pet Parent Portal on your own workflow?
Twenty minutes on the real software, walked through the way you actually work. No slide deck, and nobody chases you afterwards.